Overview

Little Elm Water Damage Pros operates a call-only dispatch service. This policy explains what information we handle when you call us or visit this website. This site has no forms, no accounts and no checkout.

Call Recording Notice

Calls to our line may be recorded for quality and training purposes. By continuing a call after you hear or see this notice, you agree to the recording.

Information We Collect

When you call, we may collect your phone number, your name, the address of the property, a description of the damage and the contents of the call, including any recording. When you visit the site, your browser may share technical details such as your IP address, device type and the pages you view.

How We Use Information

To dispatch restoration professionals to your property and to explain scope and price before work starts.
To review calls for quality, training and accuracy.
To keep records of requests and respond to follow-up questions.
To keep the website working and secure.

Who Receives Information

To arrange service, we share your name, phone number, property address and a description of the damage with the restoration professionals who respond to your request. We also use service providers that help run the site and the phone line, and we may disclose information when the law requires it.

Third-Party Services On This Site

Pages load fonts from Google Fonts and maps from Google Maps. When a page loads, those services receive your IP address and basic browser details under their own privacy policies. Phone numbers on the site are tap-to-call links, and your phone carrier handles the call.

How Long We Keep It

We keep call records and dispatch details for as long as needed to provide service, resolve questions and meet legal obligations, and then delete or anonymize them.

Your Choices

You can ask what we hold about you, ask us to correct it or ask us to delete it by writing to contact@littleelmwaterdamagepros.com. If you do not want a call recorded, tell the dispatcher at the start and ask about other options.

Children

This site is intended for adults who own or manage property. We do not knowingly collect information from children.

Changes And Contact

We may update this policy and will change the year at the bottom of the site when we do. Questions can be sent to contact@littleelmwaterdamagepros.com or by mail to 2700 East Eldorado Parkway, Little Elm, TX 75068. See also the terms of use.

Privacy Policy