Contact Little Elm Water Damage Pros

Dispatch is open 24 hours a day, every day of the year, including nights, weekends and holidays. This is a call-only service, so there is no form to fill out.

Have This Ready When You Call

1. The address where the water is, with the nearest cross streets.
2. Where the water came from, and whether it is still running.
3. Which rooms and materials are wet, such as carpet, hardwood, drywall or ceiling.
4. How long the water has been there, as best you know.
5. Whether you have photos, and the name of your insurer if you plan to file a claim.

While You Wait

Stop the source if you safely can by closing the main water valve. Turn off power to wet areas only if the panel is dry and easy to reach. Move valuables and furniture out of the water, and keep children and pets away from standing water, especially if it may contain sewage.

Take photos and video of the damage before anything is moved. Your insurer will want them, and so will the crew. Do not make permanent repairs until your insurance company has seen the damage.

Calling For A Rental, Business Or Relative

You do not have to own the property to call. Tell the dispatcher who you are and who can approve work, whether that is an owner, a property manager or an association board. For rentals, tenants should also notify the landlord quickly, since lease terms and insurance often require it.

For a business, mention whether customers or employees are in the space and whether utilities are on. It changes the order of work and the equipment that goes on the truck.

What Happens After The Call

The dispatcher confirms the address, explains what the crew will do and arranges same-day response when available. When the crew arrives they inspect, take moisture readings and explain the scope and price before work starts. You decide whether to proceed.

Keep your photos, receipts and any notes about the damage. If you plan to file a claim, leave the permanent fixes alone until the adjuster has looked things over.

Where We Are Based

Our base is on East Eldorado Parkway in Little Elm. Crews are dispatched from here to town addresses and to Frisco, The Colony, Prosper and Aubrey. You can see how coverage works on the service area page.